PACT EMS Mission Statement
Palouse Area Care & Transport (PACT EMS) is a private ground EMS agency committed to compassionate, skilled, and timely EMS response to our community. Our organization strives to maintain a culture of compliance and integrity within the rapidly evolving healthcare system, on both national and local levels. As a result, we are committed to partnering with facilities that share our vision for high-quality healthcare services, honesty, and principle.
We are devoted to serving our patients by offering considerate, skilled patient care from BLS to critical care levels and pledge to maintain the highest ethical standards in regards to personal, compassionate, respectful patient interaction and care. PACT EMS endeavors to place the health and needs of our patients above political, social, or financial pressures; we are devoted to building impactful relationships that benefit our community as a whole.
Since our founding in 2013, we at PACT EMS have had one goal: to serve the needs of our community and local healthcare facilities. We identified the need for prompt, compassionate, and skilled interfacility transports in our region, and within only a few months of providing this service, we noted the average facility wait times for hospital-to-hospital transports decreased from several hours to mere minutes. Local facilities can now move patients to higher levels of care with greater ease and more reliability, and patients can be assured they will receive courteous, quality ground medical transport.
As PACT EMS has grown and matured, we have striven to be an economically viable company by offering full- and part-time employment for EMS providers at all levels—from EMT to critical care paramedic. We provide employment to persons of integrity with the training necessary to serve a growing EMS company. We are blessed to employ hard-working, respectful EMS professionals who truly desire to serve their patients first. Our team—caring, highly qualified, and motivated—are the very heart of the PACT EMS family.
We are honored to serve our patients and local facilities and are proud to be a part of excellent healthcare on the Palouse.